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Tell us
Text your dedicated Comfort Advisor within 24 hours of your clean with a photo of anything that isn't right. The photo shows us exactly where to focus, and one message starts it.
CompanyClean
The CompanyClean Guarantee.
Every cleaning is backed by the CompanyClean Guarantee. If anything about your clean isn't right, tell us and we'll be back within 48 hours to fix it. If it's still not right, that cleaning is free. It applies to every clean we do: recurring, deep, and move in/out, on every package, with nothing to argue about and no fine print doing the real work.
How it works
Three steps, one clock.
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We're back within 48 hours
Your technician returns and makes the reported areas right. No debate, no re-quote, no charge.
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Still not right? It's free
If the fix doesn't fix it, that cleaning is free. Not a credit toward a future clean. Free.
Most companies say something vague about quality. We put a clock and a consequence on it.
Two things make this promise affordable to keep. First, the model: the same dedicated technician on Comfort and Luxury, documented preferences on every plan, fresh supplies every visit, and one Comfort Advisor who knows your home keep the miss rate low. Second, we follow up after every clean instead of waiting for complaints, so most issues surface while they're small. A guarantee this plain only works if the operation behind it is built for it. Ours is.
We own it.
If your technician breaks or damages something, tell your Comfort Advisor within 24 hours with a photo of the item. We don't hide from it; we make it right. CompanyClean technicians are background-checked and insured for exactly this reason.
Questions
Frequently asked questions.
Text your dedicated Comfort Advisor, the same person every time, within 24 hours of your clean, and include photos of what isn't right. The photos let us see exactly what happened and send your technician back to fix those specific areas.
The areas you reported. Your photos show us exactly what missed the standard, and the return visit makes those areas right. It isn't a full reclean of the home, and it doesn't need to be: the point is fixing what we missed, fast.
Within 24 hours of your clean, for every cleaning type. That keeps the visit fresh and lets us get your technician back inside the 48-hour window.
The guarantee is a make-it-right promise, so before any credit or free cleaning, we must have the opportunity to come back and fix the issue. Report it within 24 hours with photos, we return within 48, and if it's still not right after that visit, the cleaning is free.
Yes. Relax, Comfort, and Luxury all include the CompanyClean Guarantee, on recurring, deep, and move in/out cleans alike.
Every CompanyClean cleaning in the south Denver metro is backed by the CompanyClean Guarantee: if anything about the clean isn't right, report it within 24 hours with photos and we're back within 48 hours to fix the reported areas at no charge. If it's still not right after the fix visit, that cleaning is free. The guarantee applies to recurring Essentials, deep, and move in/out cleaning on every package. Damaged items reported within 24 hours are made right; technicians are background-checked and insured. Call or text (720) 536-0940.
A clean this accountable is 60 seconds away.
See your rate and put the guarantee to work.